Rochester & Winona Auto Repair

Always an excellent job done by skilled personal

First time customer and I received phenomenal prices and service. Would highly recommend these guys.

Timely appointment before vacation trip for maintenance. Great interactions with Zach discussing pricing and process; no pushy sales pitch

I rolled in unannounced with a simple request to get a rusted bolt out so I could swap my license plate. As it's a busy shop, I had to leave my car and they said they would work me in. Here's the thing about my car...it's 14 years old with 260k miles. It has made various noises for years and the mechanics I brought them up with kind of shrugged their shoulders and said "we couldn't find anything, it's probably just an old car." Well, when the techs at Joe's drove my car into the garage, they heard it too. I got a phone call about it and they asked if they could take a look, suspecting both my tensioner pulley and possibly my power steering. I brought up another unsolved issue, a loud noise that shook the back of my car on tight slow turns. They promised to check it out. I got no fewer than 4 phone calls in the following days communicating what issues they found, the risks of ignoring them, and the cost to fix them. They also discussed other things that were checked and stated "You don't need this now but will in a few oil changes, this is fine, etc" showing me they werent just upselling me on services. I ended up approving about $1k in expected work (4 new tires + oil change) and $2k in repairs for SO MANY THINGS that have been bothering me for years. They also managed to complete this unexpected work in under a week (over labor day weekend to boot). When I started my car up, it was running quieter and smoother than I've heard it in a long time. Oh, and the power steering was absolutely going out, the improved difference in how it drives now is stark. While not the cheapest mechanic I've ever tried, their work is priced to balance value with quality and speed. Plus, let's face it, those "cheaper" places never figured it out. I plan to bring my wife's car in next for its chronic, unsolved issues.

I had a wonderful experience here! As a woman, I'm always on guard and making sure i'm not getting taken advantage of because of my gender or lack of car knowledge, but from the moment I walked in, I felt respected and listened to. They repaired my flat tire and changed my oil at a very reasonable price, and then suggested I wait to buy new tires until after winter to reduce wear and tear which I appreciated greatly. I will be coming back!!

Had our CRV in for an oil change and an issue with our AC. The diagnosed and fixed the AC problem and were in communication the entire time. Also suggested other Maintenace that was recommended. We did some and will take it back for the other items next month. Excellent customer service and not pushy about the items they recommended. Very satisfied with the entire experience.

Great service and overall experience.

I've been going to Joe's ever since I got my license 12 years ago and they have always been the best. They are friendly and helpful and never try to sell you on anything unnecessary. They offer a wonderful inspection service with every oil change providing pictures to you and a clear break down of what is good and what needs to be fixed if anything. I have never been dissatisfied with my services with Joe's and I recommend that if you are looking for a good place to bring your vehicle and not get swindled Joe's is the place to go.