Rochester & Winona Auto Repair

1710 reviews
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(507) 281-7970
1420 Civic Center Dr NW,
Rochester, MN 55901
(507) 454-4387
1252 W Service Dr,
Winona, MN 55987
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At Joe's Auto & Tire, we strive to provide the best possible service to our valued customers. Your satisfaction is our top priority, and we greatly appreciate your business.

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We sincerely appreciate your support and trust in Joe's Auto & Tire. If you have any questions or concerns, please don't hesitate to contact us. Our team is always here to assist you and ensure your experience with us is nothing short of exceptional.

Thank you once again for choosing Joe's Auto & Tire.

1420 Civic Center Dr. NW Rochester

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1252 Service Dr., Winona

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5

Joe’s Auto is the best. Very professional. They were very kind to me when I needed emergency help due to a flat tire. I appreciate their service and will continue to return for the excellent care!

5

Great communication including thorough explanation of recommended future services, friendly service, efficient and a very clean facility. Zach is absolutely a pleasure to work with.

5

All the years I’ve been going to Joe’s AutoCare for service they’ve been keeping our cars running great and at a reasonable price.

5

Excellent service! They got our tire patched quickly and we were back on the road!

Thank you so much for your positive review, Darian! Our team at Joe's Auto & Tire is dedicated to providing excellent service to all of our customers, and we are glad to hear that we were able to get your tire patched quickly and get you back on the road. We look forward to serving you again in the future. Safe travels!

- Joe's Auto & Tire-Rochester
3

My tires were mounted & balanced perfectly, On the other hand they put 47 pounds of air in 3 tires the fourth tire had 55 pounds of air and the spare had 60 pounds of air, WHY ? 32 pounds for all my tires, It's stamped in the driver's door

Thank you for your feedback, and we’re sorry to hear that you were dissatisfied with the tire pressure settings. The tires you brought in are not the manufacturer’s recommended load-rated tires for your vehicle. To safely meet Toyota’s required load carrying capacity with the tires you selected, our team followed industry-standard inflation guidelines—which do require higher pressure than what’s listed on the driver’s door decal. That decal reflects the recommended pressure only when the original size and load-rated tires are used. Our top priority is always your safety and the safety of everyone on the road. We want you to feel confident that we take that responsibility seriously. We also left several voicemails inviting you to discuss this further. Please feel free to reach out at 507-454-4387—we’d be happy to go over this in more detail. Thank you again for choosing us. —Joe's Auto & Tire Team

- Joe's Auto & Tire-Winona
5

Great service and straight forward. Will be back for sure.

Thank you so much for taking the time to leave a 5-star review! We are delighted to hear that you had a great experience at Joe's Auto & Tire - Civic Center Dr in Rochester. We take pride in providing exceptional and straightforward service to all our customers, and we are thrilled to know that we met your expectations. It was a pleasure serving you, and we look forward to seeing you again in the future. Thank you for choosing Joe's Auto & Tire!

- Joe's Auto & Tire-Rochester
5

These guys are so great! Extremely fast service. They had my rare trailer tires order and installed on the same day! Thank you guys!

Thank you so much for your kind review, Charlie! We're thrilled to hear that our team at Joe's Auto & Tire provided you with excellent and efficient service. We pride ourselves on making sure our customers are taken care of and we're glad we were able to get your rare trailer tires ordered and installed on the same day. Thank you for choosing Joe's Auto & Tire and we hope to see you again for any of your auto and tire needs in the future!

- Joe's Auto & Tire-Rochester
5

These guys really helped me out. Had a flat tire in the evening after they were closed. Limped it into there parking lot that night, called them the next day and even though they were swamped they said if it could be fixed they would get it done that day. We were heading home that day (1 hour and 40 minutes away) on a fixed tire.

2

Up until my last visit, I didn’t mind this business. They were fair and efficient. Never quite 5 stars but reliable. Unfortunately, that last visit will be my final one, and here’s why: I saw an oil change special advertised for $39.95 with no visible disclaimer about restrictions. I figured it was a good time to stop in. After checking in and waiting for 30 minutes, I was informed the price would not be $39.95, but a different amount. To avoid conflict, I went along with it but had this been communicated upfront, I likely would have declined and gone to Toyota instead, where I could’ve paid the same price for a service from the manufacturer. That said, I do appreciate that the technician noticed my right front drive axle was leaking and that the front stabilizers were loose (issues I was already aware of). However, what concerns me most is that he missed a major problem: my head gaskets have been leaking for some time. My coolant level has been consistently low and draining slowly, and missing something this critical during an inspection is unacceptable. Fortunately, I have a warranty, and Toyota is now addressing all the issues at no cost. I won’t be returning, mainly due to the pricing bait-and-switch and the failure to catch a serious engine issue. As for the service team: Jon was okay as a service advisor. The other gentleman, however, clearly lacks people skills. A smile goes a long way. Customers can tell when you're checked out or simply not interested in being there (he was like this the last time I was there). For those reading this, cheaper isn't always better. Had I not known about my issues and gone without addressing the head-gasket leak that's only recently arose, I would have been in a much worse position this summer by likely overheating my engine and risk warping my block/head (which is not covered by my warranty). In sum pay for quality service, not reduced deals to save a few bucks. It could end up costing you several thousand or more.

Hi Mitch, Thank you for taking the time to share your experience. We’re sorry to hear your last visit didn’t meet your expectations. We want to be clear that we do not engage in bait-and-switch practices. Like nearly all industry-standard coupons, our offers include disclaimers for synthetic oil, specialty filters, applicable fees, etc. These details are routinely reviewed with customers before service begins. That said, if communication was missed during your visit, we sincerely apologize. We’re reviewing our process to ensure pricing is always addressed clearly—no matter how the offer is received. As for the inspection, identifying a head gasket leak—especially one that’s internal—goes well beyond the scope of a free routine courtesy inspection. These types of issues often require a higher level of diagnostics and don’t always present visible symptoms. Had you mentioned the ongoing coolant loss or asked us to investigate it, we would’ve absolutely looked into it—and potentially saved you that trip to the dealer, as we do honor dealership warranties. If the issue was visible and we missed it, we sincerely apologize. We also appreciate your comments about our team and take all feedback seriously. Everyone has their own communication style, but we want every customer to feel welcomed and respected. Your feedback is being addressed internally. While we understand your frustration, we respectfully disagree with the idea that a value‑priced promotion means lower quality. We back every repair with a nationwide 3‑year/36,000‑mile warranty, and our technicians follow the same industry standards you’d expect at a dealership. The special simply makes routine maintenance more affordable—it doesn’t change our workmanship. Quality and customer trust are what have kept us in business for over 25 years. We tried to reach out by phone and left a voicemail in hopes of making things right. If you’d like to speak further about your experience, please don’t hesitate to call us back at 507-454-4387 at your earliest convenience. We’re sorry to see you go and wish you the best with your vehicle moving forward. —Joe’s Auto & Tire Team

- Joe's Auto & Tire-Winona
5

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