Rochester & Winona Auto Repair

Very thorough job. Would recommend to anyone Thank you

Best experience getting an oil change in Winona! It was affordable (standard for $50-60) and they did a full comprehensive inspection (including a tiered list of concerns with explanations and pictures). They took the time after to go through the inspection list to explain each thing, but didn’t try to upsell me on any repairs. Would definitely recommend! Great model for someone who wants to keep an eye on car care, but doesn’t have as much know-how for what to look out for.

I'm up from TX visiting so I had a hard time finding someone that could work on my truck with no notice. Zack got me in the same day too work on my problem. They also did an outsourcing of the vehicle and degree additional work, but did not push for the service to be completed. Honestly if I had more time I would've let them do it. The tech was super friendly and Zack chatted with me for a while as I waited for the truck to be finished. If I need anything done while visiting again I won't hesitate to bring it here

Great communication. Emailed me pictures of the needed repairs.

Perfect work

They were able to get me in quickly, were friendly and professional, always have been very responsive, and I love that they provide shuttle service.

The customer service was outstanding. They kept me updated throughout the process. Their quote was the same amount I paid. There was no up selling. Overall a great experience and would highly recommend them for all your case needs.

1 star for the customer service before the work was done, great. 1 star for getting the work done in a timely manner, great. 1 star for informing me of other issues that need focus, great. 1 star lost for using zip ties where broken bolts should have been bored out and replaced and also leaving my brake lines hanging above the rear diff instead of screwing the bracket into place which in turn leaves the brake lines just hanging in the rear. I called in to inform the reps to let the tech know in the future don't use zip ties where bolts are needed and the rear brake lines weren't secured along with mix&matched bolts. I didn't want a refund or anything done besides passing along the message to the tech though I was given a bunch of reasons of why their tech didn't do that but whoever worked on the car did. We'll, that someone is me and I KNOW my truck. 1 star lost. This is where my company takes its fleet vehicles and I am unsure if I want these excuses in our company trucks. Who wants heavy duty vehicles being fixed with zip ties.