Rochester Auto Repair Reviews - Page 5

Thank You for Choosing Joe's Auto & Tire

At Joe's Auto & Tire, we strive to provide the best possible service to our valued customers. Your satisfaction is our top priority, and we greatly appreciate your business.

Your Feedback Matters

If you've recently visited Joe's Auto & Tire, we would love to hear about your experience. Your feedback helps us improve our services and ensures that we continue to meet and exceed your expectations.

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Would you consider taking a moment to leave us a Google review? Your review not only helps us understand how we're doing but also assists other customers in making informed decisions about their automotive needs.

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Thank You for Your Support

We sincerely appreciate your support and trust in Joe's Auto & Tire. If you have any questions or concerns, please don't hesitate to contact us. Our team is always here to assist you and ensure your experience with us is nothing short of exceptional.

Thank you once again for choosing Joe's Auto & Tire.

Choose a Location

tony nelson

12/29/2023

Always a great experience with this location.

We appreciate the 5-stars and look forward to working with you again!

- Joe's Auto & Tire-Rochester

Mitch Anderson

12/29/2023

Great service! My car is always fixed right the first time!

Thank you, Mitch Anderson! Our team was happy to work with you and we hope to see you again in the future!

- Joe's Auto & Tire-Rochester

Zarya Dahl

12/20/2023

I dropped off my car early because I was in town early. They laughed at me and told me that it didn't matter when I dropped it off, they had no intention of looking at it until after they got back from lunch. I was not asking for my car to be looked at early, but they assumed I was, and then proceeded to malign me as if I were trying to cheat the system. I did not realize they were affiliated with Firestone, and I have also had bad experiences with them, so this was just bad all around. They also quoted me thousands of dollars for work that was not necessary. I went to a different shop three days later and got the problem fixed for a few hundred dollars. I do not trust these people and will not go back.

Thanks for reaching out to us Zarya, we sincerely apologize that your experience was not our best. We will be sharing this feedback with our team and we'd be happy to speak with you if there's anything we can do to help resolve the situation.

- Joe's Auto & Tire-Winona

william hanifen

12/18/2023

Very detailed, prompt and used email/text to keep me updated. I probably spent a little more than your average garage, but I felt confident that they did a good job without doing unnecessary work.

Thank you for the review, William hanifen! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust and we look forward to seeing you next time!

- Joe's Auto & Tire-Rochester

Rachel Butler

12/16/2023

Customer feedback is important to us. We apologize for your less than five-star experience at our shop. Please, feel free to reach out to further discuss the issue at hand as we would like to address the situation in hopes of coming to a more positive resolution. Thank you!

- Joe's Auto & Tire-Winona

Sherri Jonsgaard

12/12/2023

I am over the moon and totally in love with Joe's Auto & Tire. The inspection process is so thorough and the report is easy to read so I know exactly what I need to have fixed. I love that the inspection report has photos, videos, and categorizes the level of priority to have the issue fixed. The mechanic I had for 20 plus years is no longer available to work on my vehicle but I have found a new home for my vehicle to be taken care of for the next 20 plus years. I would definitely recommend them to anyone who wants a reasonable, transparent, honest, and affordable mechanic to try Joe's Auto and Tire. You will not be disappointed and may keep them like I am for the next 20 plus years!

Kande Artigue

12/12/2023

My car stalled on Friday late morning so the tow truck took it to Joe's Tire and Auto (recommended by AAA dispatcher). They got back to me this morning and I was able to pick up my car tonight. It still needs some work, and I will take it back.

Lonie Evans

12/4/2023

We appreciate the 5-stars and look forward to working with you again!

- Joe's Auto & Tire-Winona

Jess W

12/4/2023

I had gone to previous shops and never got the thorough care that this shop gives. They provide photos of your vehicle and have a friendly attitude. They were able to fix up my car and give me updates whenever I called. I appreciated how communicative they were as well as personable - this is my new auto shop.

Thanks for the 5-stars, Jess W! We appreciate the review and look forward to seeing you again!

- Joe's Auto & Tire-Winona

JoAnne Krier

12/2/2023

Needed new tires and a alignment for my vehicle. Also a oil change and had them look over my vehicle to make sure it didn’t need anything other work done. I was emailed a report with pictures and details after they checked it over! I was happy with the last set of tires I had put on a different vehicle. The staff is always friendly, very helpful and knowledgeable to answers all questions one would have for them.

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